Find answers to common questions about our services
What is Diya Taxi?
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Diya Taxi is a professional taxi service provider offering reliable, safe, and comfortable rides for daily commutes, airport transfers, long-distance travel, and corporate transportation.
How do I book a taxi?
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You can book a taxi through our website, mobile app, or by calling our customer support team. Simply provide your pickup and drop-off locations, date, and time, and we'll arrange your ride.
What are your payment options?
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We accept multiple payment options including credit cards, debit cards, digital wallets, and cash. You can choose your preferred payment method during the booking process.
Do you provide airport pickup and drop services?
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Yes, we offer dedicated airport transfer services. You can pre-book your airport taxi to ensure a stress-free pickup and drop-off. Our service is available 24/7 for all flights.
What types of vehicles do you offer?
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We offer a range of vehicles including Sedans (4 passengers), MUV-Xylo (6-7 passengers), and MUV-Innova (7-8 passengers). All vehicles are well-maintained and equipped with modern amenities.
Are your drivers verified?
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Yes, all our drivers are thoroughly verified, trained, and courteous. Safety is our top priority, and we ensure that every driver meets our high standards of professionalism.
Do you provide outstation services?
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Yes, we specialize in outstation taxi services for long-distance intercity travel. We offer comfortable seating, professional drivers, and competitive rates for all your long-distance journeys.
How is the fare calculated?
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Fares are calculated based on distance traveled and vehicle type. We provide transparent pricing with no hidden charges. Check our tariff page for detailed fare information for different services.
Can I cancel my booking?
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Yes, you can cancel your booking. Please contact our customer support team as soon as possible. Cancellation charges may apply depending on the timing and our cancellation policy.
Do you offer corporate packages?
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Yes, we offer attractive corporate packages for businesses. We provide bulk booking discounts, flexible payment terms, and dedicated customer support for corporate clients.
How do I contact customer support?
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You can reach our customer support team via phone, email, WhatsApp, or our website contact form. We're available 24/7 to assist you with any queries or concerns.
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